crossreferral
Cross-referral is a process where a professional or organization directs an individual to another professional or organization that can provide them with necessary services or information. This is often done when the initial entity lacks the specific expertise, resources, or capacity to fully address the individual's needs. For example, a doctor might cross-refer a patient to a specialist if their condition requires a particular area of medical knowledge. Similarly, a social worker might cross-refer a client to a housing assistance program if they are experiencing homelessness.
The primary purpose of cross-referral is to ensure individuals receive comprehensive and appropriate care or support.