brugerønsker
Brugerønsker is a term used in Danish contexts to describe the needs, desires and expectations of users that guide the development of products or services. They express what users want to achieve, how they want to interact, and which problems they want solved. Brugerønsker are usually user-focused and can be less prescriptive about implementation, with the intention of being refined into concrete requirements, design decisions and acceptance criteria.
Brugerønsker are typically gathered through user research such as interviews, observations, surveys, diaries and usability testing,
In practice, a common form is the user story: as a specific user, I want to achieve
Challenges include conflicting wishes among different user groups, ambiguity in language, and changing contexts over time.