Viðskiptavinurinn

Viðskiptavinurinn is the definite form of the Icelandic noun viðskiptavinur, meaning "the customer" or "the client." It refers to a person or organization that purchases goods or services from a business. The indefinite form is viðskiptavinur, the plural is viðskiptavinir, and the definite plural is viðskiptavinirnir. The term appears in everyday language as well as in contracts, policies, and marketing materials.

Linguistic note: The word is built from the concept of business or trade (viðskipti) with a suffix forming a person associated with that activity.

Usage and context: In Icelandic, viðskiptavinurinn identifies the customer in customer service guidelines, product descriptions, and service agreements. The term reflects a customer-centric approach and obligations businesses have toward customers, including clear information, reliable service, and fair treatment. Icelandic consumer protections, and GDPR-based data privacy rules, apply to dealings with the viðskiptavinurinn and grant rights such as information, refunds, and safe products. It is related to but not identical with kaupandi, which more specifically means "buyer."