Shërbime

Shërbime is the Albanian term for services, referring to activities that support the functioning of an economy and society rather than the production of tangible goods. The category covers a wide range of activities, including trade, transportation, hospitality, financial services, education, health care, information technology, professional services, and public administration.

The services sector plays a central role in modern economies. In Albania and comparable economies, it accounts for a large share of gross domestic product and employment. Sub-sectors commonly distinguished are consumer services (retail, accommodation, food service), business services (finance, IT, consulting), and public services (education, health, administration). Growth in shërbime depends on demand, investment, infrastructure, human capital, and a stable regulatory environment.

Shërbime can be provided publicly or privately. Shërbime publike are delivered by government bodies or municipalities, such as education, health, security, and utilities, while private shërbime are supplied by firms and nonprofit organizations. The quality and accessibility of services are typically guided by standards, licensing, and consumer-protection rules.

Recent trends include digitalization, e-services, and online commerce, which expand access and efficiency. Tourism, financial technology, and information technology services are notable drivers in Albania’s economy, while reforms in regulation and competition aim to improve service delivery and regional development.