Serviceökosystems
Service ecosystems represent a complex and interconnected network of actors, resources, and activities that co-create value through service exchange. These ecosystems are not static but dynamic, constantly evolving as participants interact and adapt. The core idea is that value is not created by a single firm but emerges from the collaboration and integration of various entities.
Key components of a service ecosystem include service providers, service consumers, and supporting resources. Service providers
The concept emphasizes mutual interdependence and co-creation. Each participant, regardless of size or influence, can contribute
Examples of service ecosystems can be found in various industries, such as the digital app marketplace, where