Serviceworking

Serviceworking is a term used in some professional circles to describe the practice of creating, delivering, and sustaining services for users or clients. It is not widely standardized and the exact meaning varies by field.

In social services and service design, serviceworking emphasizes understanding user needs, co-production, and outcomes. Practitioners engage in needs assessment, care coordination, and interagency collaboration to ensure services are accessible, appropriate, and accountable.

In information technology, some writers use serviceworking to refer to the ongoing operation and maintenance of software services, including deployment, monitoring, incident response, capacity planning, and service-level management to maximize uptime and reliability.

In religious or charitable contexts, serviceworking can describe organized acts of service, volunteer work, or outreach aimed at meeting human needs.

Because the term is not standardized, readers should rely on contextual definition in each source. The concept aligns with broader ideas such as service design, case management, and service-dominant logic.