Resy

Resy is a technology platform that enables online dining reservations and provides restaurant management tools for hospitality businesses. It connects diners with available tables at partner restaurants through a mobile app and website, while offering back-end software for staff to manage bookings, seating, and guest data.

Resy was founded in 2014 by a group of hospitality and technology entrepreneurs and quickly expanded across major U.S. markets. In 2019, American Express acquired Resy, integrating the reservation service with Amex’s cardholder ecosystem. Resy continues to operate as a subsidiary and has broadened its footprint in North America and select international markets, while maintaining its brand identity.

The service serves two broad audiences. For diners, Resy provides real-time reservation availability, seat preferences, and a streamlined discovery experience. For restaurants, it offers reservation management, waitlist and capacity planning, customer profiles with visit history, marketing tools, and analytics to optimize operations and guest engagement.

Resy is widely regarded as a major alternative to other reservation platforms, particularly among independent and higher-end dining establishments. Its platform is used by numerous restaurants in key U.S. cities and it has formed partnerships with hospitality groups and venues to improve guest experience and operational efficiency.