Qualitätskenngrößen
Qualitätskenngrößen, or quality characteristics, are specific attributes or features of a product, service, or process that are used to evaluate its quality. These characteristics are measurable and can be used to determine whether a product or service meets the required standards. Qualitätskenngrößen are essential for quality management and control, as they provide a basis for setting quality standards, monitoring performance, and making improvements.
There are two main types of Qualitätskenngrößen: qualitative and quantitative. Qualitative characteristics describe attributes that cannot
Qualitätskenngrößen can be further classified into two categories: primary and secondary. Primary characteristics are those that
In quality management systems, such as ISO 9001, Qualitätskenngrößen play a crucial role in defining quality