Protsessvõime

Protsessvõime refers to the ability of a business process to consistently achieve its intended outcome within specified limits. It is a measure of how well a process performs over time and how predictable its results are. High process capability indicates that a process is stable and under control, producing outputs that meet quality standards. Low process capability suggests that the process is variable, and its outputs may frequently fall outside acceptable specifications.

Measuring process capability typically involves statistical analysis. Techniques like process capability indices (e.g., Cp, Cpk) are used to compare the actual variation of a process to the allowable variation defined by its specifications. These indices provide a quantitative assessment of how capable a process is of meeting customer or business requirements.

Improving process capability often involves identifying and eliminating the root causes of variation. This can be achieved through methods such as process mapping, root cause analysis, statistical process control (SPC), and implementing corrective actions. By focusing on reducing variability and enhancing process stability, organizations can increase their process capability, leading to improved product quality, reduced waste, and enhanced customer satisfaction. Understanding and managing process capability is a fundamental aspect of continuous improvement and operational excellence.