Progno

Progno is a cloud-based outsourcing service provider that offers managed services and remote teams for various business functions, including customer service, sales, and IT. The company was founded in 1997 in Eastern Europe and has since become a global provider of operational services.

Progno's services are designed to help businesses outsource non-core functions, allowing them to focus on strategic priorities. The company provides a range of services, including call center operations, sales and marketing, data entry, and IT support. Progno's teams work closely with clients to understand their specific needs and develop customized solutions.

Progno's outsourcing model is built on a shared services model, where the provider owns and operates the assets and provides services to multiple clients. This model is designed to provide flexibility, scalability, and cost savings to clients. Progno's teams can be located in various countries and time zones, allowing clients to operate 24/7.

Progno claims to offer significant benefits to clients, including improved customer satisfaction, increased efficiency, and reduced costs. The company also asserts that its outsourcing model allows clients to access a global talent pool, reducing the risks associated with hiring and training staff locally.

Progno's services have been used by a range of clients across various industries, including finance, healthcare, and technology. While the company has received positive reviews from clients and industry experts, there is limited publicly available information on its financial performance and specific service quality metrics.