Pilvpalvelut

Pilvpalvelut refers to the public postal services provided by the Finnish postal operator, Posti. The word is derived from the Finnish language, with "pilvi" meaning cloud and "palvelu" meaning service. The term is often translated to English as cloud services or cloud postal services.

Pilvpalvelut was introduced by Posti as a new service delivery option, allowing customers to select from a range of services including parcel delivery, mail delivery, and document exchange. The service utilizes online platforms, mobile applications, and other digital tools to facilitate communication and transactions with customers.

The pilvpalvelut concept emphasizes convenience, efficiency, and sustainability. By providing digital alternatives to traditional postal services, pilvpalvelut reduces the need for physical contact, paper, and transportation-related emissions. This new paradigm aims to create a more customer-centric and environmentally friendly postal service.

Pilvpalvelut services include cloud postal services, such as digital sending and receiving of letters and packages, as well as tracking and monitoring of shipments. Customers can also create digital signatures, exchange documents, and conduct business transactions online.

In 2016, Posti launched its pilvpalvelut service, marking a significant shift towards digitalization in the Finnish postal market. Since its introduction, pilvpalvelut has gained popularity among Finnish businesses and consumers, indicating a growing demand for cloud-based postal services.