Matkustajalähtö
Matkustajalähtö refers to a passenger-centric approach in the planning and operation of transportation systems. This concept prioritizes the needs, preferences, and experiences of travelers throughout the entire journey, from initial planning to arrival at the destination. It involves understanding passenger behavior, anticipating their requirements, and designing services that are convenient, comfortable, and efficient for them.
Key aspects of matkustajalähtö include ease of access to information, seamless ticketing and payment options, clear
Implementing a matkustajalähtö philosophy requires a deep understanding of passenger demographics, travel patterns, and feedback. It