Konsumenteninformation

Konsumenteninformation is a German-language consumer information magazine published in Austria. It is produced by Verein für Konsumenteninformation (VKI), a non-profit consumer protection organization. The magazine provides independent assessments of products and services, guidance on consumer rights, and advice on purchasing decisions. It reports on product tests across categories such as electronics, household goods, food, cosmetics, and health products; reviews prices and value, and issues safety warnings. It also covers topics like warranties, return rights, contract law, data protection, and financial services. In addition, Konsumenteninformation offers practical guides on consumer issues, step-by-step instructions for filing complaints, and information about consumer protection law and EU consumer rights.

The content is based on independent tests conducted by VKI and partner laboratories, with transparent methodologies and criteria; results are reported with explanations of scoring and limitations. The magazine also highlights current consumer alerts, scams, and tips for avoiding common traps. It appears in print and online formats, and is distributed to VKI members and subscribers, with selected articles available on the VKI website. The publication serves as a resource for consumers seeking reliable information, and supports broader consumer protection efforts by informing customers, promoting transparency in the marketplace, and facilitating informed decision-making.