Informaatiopisteellä

Informaatiopisteellä is a Finnish term that translates to "at the information point" or "at the service desk." It refers to a physical location, typically within a public building such as a library, museum, train station, or government office, where visitors can obtain information, assistance, or services. These points are staffed by personnel who are knowledgeable about the facility and its offerings.

The primary function of an informaatiopisteellä is to guide and support visitors. This can include providing directions, answering questions about services, issuing tickets or passes, handling inquiries, or directing individuals to the appropriate department or resource. In libraries, for instance, the informaatiopisteellä is where patrons can ask for help finding books, using the library's catalog, or accessing digital resources. In transportation hubs, it serves as a central point for travel information, ticketing, and customer support.

The design and accessibility of an informaatiopisteellä are often crucial for user experience. They are usually strategically located in high-traffic areas to be easily found. Clear signage and accessible counter heights are common features to ensure that all visitors, including those with disabilities, can comfortably interact with the staff. The presence of an informaatiopisteellä aims to enhance efficiency and customer satisfaction by providing a reliable and direct source of help.