Erityistoiveet

Erityistoiveet (literally “special wishes” or “special requests”) is a Finnish term used to describe preferences or requirements that a customer asks a service provider to accommodate beyond standard offerings. The concept appears in various sectors where bookings or orders are made, including hospitality, travel, dining, and events, and it is commonly incorporated into reservation forms or customer communications.

Common contexts and examples

In hospitality and travel, eriyistoiveet might include dietary restrictions, allergy considerations, room location or accessibility needs, bed type, or late check-in. In restaurants or event planning, customers may request specific seating, menu modifications, or equipment. In healthcare or public services, requests can relate to accessibility arrangements or assistance needs. The breadth of possible requests ranges from practical to minor personal preferences.

Submission and feasibility

Special requests are typically submitted through a notes field on a booking, a customer service channel, or during check-in. They are not guaranteed; fulfillment depends on availability, safety, policy, and operational constraints. Providers may confirm, offer alternatives, or indicate that a request cannot be accommodated.

Privacy and accommodation

Some erityistoiveet involve sensitive information, such as health or disability data, and are subject to privacy regulations and data protection practices. Service providers may require appropriate handling and only use information necessary to assess feasibility and safety.

Tips

Be clear and concise, specify essential details (dates, numbers, alternatives), and provide a contact method. Submit requests well in advance and review the provider’s terms and conditions regarding special requests.