þjónustutíma
Þjónustutíma is Icelandic for service time. In its core sense it denotes the duration of a service event—the time from when a service begins to when it ends. In everyday usage it may also refer to the period during which a service is available, such as customer support hours.
In operations research and queueing theory, service time is modeled as a random variable S. The average
Service time distributions vary; examples include deterministic (constant) and stochastic ones such as exponential, gamma, or
Applications span call centers, retail and banking services, manufacturing, and computer systems. Service time is measured
Notes: In Icelandic, the term may also be used in casual language to refer to service availability