softens
Softens is the third-person singular present tense form of the verb soften. The core meaning is to make something soft, or to become soft, by reducing hardness, stiffness, or firmness. The term can refer to physical changes in materials, or to more abstract changes in behavior, conditions, or intensities.
In cooking, softens describes how heat and moisture cause foods to lose firmness—onions soften when sautéed,
In everyday language, softening can refer to a change in tone, penalties, or attitudes—for example, a policy