potilasyhteys
Potilasyhteys refers to the relationship and interaction between a healthcare professional and a patient. It encompasses all aspects of their communication, from initial contact and information gathering to treatment planning, execution, and follow-up. A strong potilasyhteys is built on trust, empathy, respect, and open communication. It involves active listening by the healthcare provider to understand the patient's concerns, needs, and preferences, and clear, understandable explanations of diagnoses, treatment options, and prognoses.
Effective potilasyhteys contributes significantly to patient satisfaction, adherence to treatment plans, and ultimately, better health outcomes.