palvelumalleiksi
Palvelumalleiksi, also known as service models, are frameworks or structures used to describe and organize the various services provided by an organization or business. These models help in understanding the scope, nature, and interrelationships of services offered. They are particularly useful in service industries where the intangible nature of services makes them difficult to categorize and manage.
Service models can be categorized into different types based on various criteria such as the level of
One of the most well-known service models is the Service-Dominant Logic (SDL) model, which emphasizes that value
Service models are essential tools for businesses to plan, deliver, and improve their services. They provide