käsittelyreitin
Käsittelyreitti refers to the path or sequence of steps a piece of information, a request, or a product follows within a system or organization. This concept is prevalent in various fields, including logistics, customer service, information technology, and manufacturing. The purpose of defining a käsittelyreitti is to ensure efficiency, consistency, and traceability. It outlines who is responsible for each stage, what actions need to be taken, and in what order.
In a customer service context, a käsittelyreitti might describe how a customer complaint is received, investigated,