kuluttajansuojadirektiivejä

Kuluttajansuojalaki is the Finnish Consumer Protection Act. It is a piece of legislation designed to safeguard the rights of consumers in their dealings with businesses. The act covers a wide range of consumer transactions, including the purchase of goods and services, credit agreements, and distance selling. Its primary objective is to ensure fair commercial practices and to provide consumers with adequate remedies in case of disputes.

Key provisions of the Kuluttajansuojalaki include regulations on product safety, advertising standards, and the terms and conditions of contracts. It mandates that products must be fit for their intended purpose and that any information provided by sellers must be truthful and not misleading. The law also establishes rules regarding the return and exchange of goods, as well as the cancellation of contracts, particularly in cases of distance selling or off-premises transactions.

Furthermore, the Kuluttajansuojalaki outlines procedures for dispute resolution. Consumers can seek assistance from consumer advisors and, if necessary, take their cases to consumer dispute boards or courts. The act aims to create a balanced marketplace where consumers have confidence in their transactions and businesses operate responsibly. It is regularly updated to reflect changes in the market and new consumer challenges.