kassapalvelu
Kassapalvelu refers to the customer service provided at a point of sale, typically a checkout counter in a retail environment. It encompasses a range of interactions between a customer and an employee designed to facilitate a transaction. Key aspects of kassapalvelu include greeting the customer, scanning items, processing payments, offering bags, and thanking the customer. The efficiency and friendliness of this service can significantly impact the customer's overall shopping experience.
Effective kassapalvelu involves more than just completing the sale. It often includes answering customer questions about
In modern retail, kassapalvelu is evolving with the introduction of self-checkout options and mobile payment systems.