hívásátirányítás

Hívásátirányítás, commonly known as call forwarding, is a telecommunications feature that allows an incoming call to a telephone number to be redirected to another telephone number. This redirection can be initiated by the user or automatically by the telephone network based on predefined conditions.

There are several types of call forwarding. Unconditional call forwarding redirects all incoming calls to a designated number without exception. Conditional call forwarding, on the other hand, diverts calls based on specific criteria. These criteria can include when the line is busy, when the call is not answered within a certain number of rings, or when the recipient is out of service range.

The functionality is typically configured through the user's telephone service or the specific device. For mobile phones, this is often done through the phone's settings menu or by dialing specific service codes. For landlines, the process may involve accessing network provider settings or using a special dialing sequence.

Call forwarding is useful in various scenarios. It allows individuals to manage incoming calls when they are unavailable, such as during meetings or when traveling. Businesses often use it to route calls to different departments or employees, ensuring that customer inquiries are handled promptly. It can also be used to consolidate communication by directing calls from multiple lines to a single primary number. The service is a standard feature offered by most telephone service providers.