hooldusvajajaand
Hooldusvajajaand is a neologism appearing in Estonian-language discussions about the governance and maintenance of digital infrastructure. The term is used to denote a governance construct that assigns clear responsibility for the ongoing care, upkeep, and guardianship of public and organizational digital services. In practice, it is described as a combination of technical maintenance, administrative accountability, and sustainable funding, intended to prevent service degradation and ensure continuity during staff turnover or budget fluctuations.
Origins and usage: The phrase does not have a formal legal definition and is mostly found in
Relationship to related concepts: Hooldusvajajaand overlaps with ideas from IT governance, service management, and site reliability
Components and implementation ideas may include: clearly designated ownership of each system, regular maintenance calendars, documented
In practice, the concept is used to argue for durable governance arrangements for citizen-facing digital services—such
See also: IT governance, ITIL, service-level agreement, incident management.