Skytrax

Skytrax is a global airline and airport rating agency based in London, United Kingdom. Founded in 2006, the company specializes in evaluating and ranking airlines and airports based on various criteria, including cabin product, service, and overall experience. Skytrax's ratings are widely recognized and used by travelers, airlines, and airports to benchmark performance and identify areas for improvement.

The company's ratings are based on extensive surveys conducted among passengers, as well as data analysis and expert assessments. Skytrax offers a range of services, including airline and airport ratings, trend analysis, and market research. The company also provides consulting services to help airlines and airports enhance their performance and customer satisfaction.

Skytrax's ratings are categorized into several tiers, including World's Best Airline, World's Best Low-Cost Airline, World's Best Business Class Airline, World's Best Cabin Staff, and World's Best Airport. These awards are presented annually at the World Airline Awards ceremony, which is held in London.

In addition to its airline and airport ratings, Skytrax also publishes the World Airline Awards Report, which provides a comprehensive overview of the global airline industry, including trends, challenges, and opportunities. The report is based on data and insights gathered from Skytrax's extensive research and analysis.

Skytrax's mission is to provide objective and reliable information to help travelers make informed decisions and to assist airlines and airports in improving their performance and customer satisfaction. The company's work has a significant impact on the global airline and airport industry, influencing consumer behavior and driving industry standards.