Policennummer

Policennummer is a unique identifier assigned by an insurer to a specific insurance policy or contract. It serves as the primary reference used in correspondence, payments, and claims processing. In Dutch-language practice, the policennummer links all policy-related documents and activities to the correct policyholder and account.

Format and presentation vary by insurer and product. The policennummer is often numeric, but it can also be alphanumeric and may include prefixes that indicate the product line or year. It is typically found on the policy document, the welcome letter, premium invoices, and in online customer portals. When an individual holds multiple policies, each policy usually has its own distinct number.

Relation to other identifiers is important. A policennummer is different from a claim number, which identifies a specific incident or event, and from a customer or account number. The policy number ties to the policy record in the insurer’s administration system, enabling updates, amendments, renewals, and the processing of claims to be associated with the correct policy.

Privacy and security are considerations in handling policennummers. Because they identify a policy and, by extension, sensitive personal information, they should be kept confidential and shared only with authorized parties, such as the insurer, broker, or approved service providers. If a policennummer is lost or compromised, it can usually be retrieved through the insurer’s customer service or secure online portal.

See also: insurance policy, claims processing, policy administration.