Pasagjerët

Pasagjerët is the Albanian term for passengers—people who travel in vehicles such as cars, buses, trains, ships, and airplanes but who do not contribute to operating the service. The word is used across transport sectors to denote those who use transportation rather than provide it.

In modern transport systems, pasagjerët are the primary users whose needs shape service design, safety protocols, and customer information. Their experiences are affected by ticketing, seating, accessibility, and on-board amenities.

Safety and conduct: Passengers are expected to follow safety instructions, carry valid tickets, present identification when required, and cooperate with security checks. They must also observe rules on boarding, seating, and the use of emergency equipment.

Rights and protections: Depending on mode and jurisdiction, pasagjerët may be entitled to refunds or rerouting in cases of delays or cancellations, assistance during disruptions, and measures to ensure accessibility and non-discrimination. In many regions, passenger rights are supported by regulations or conventions that set minimum standards for information, compensation, and care.

Economy and policy: The volume of pasagjerët influences transport planning, fare policy, and environmental strategies. Public transportation aims to increase accessibility, improve reliability, and promote sustainable mobility by prioritizing safe, convenient, and affordable travel for all passengers.