Mediatorsuch

Mediatorsuch is a term used in mediation studies to denote the process of locating and selecting a mediator for a dispute. It encompasses the strategies, criteria, and tools used to identify and engage suitable mediators. The term is primarily found in German-language literature (mediatorsuche) but is also encountered in English-language discussions of mediator matching and online dispute resolution.

Scope and context: Mediatorsuch applies across various mediation settings, including family, commercial, workplace, and community disputes, as well as within online dispute resolution platforms. It focuses on creating a good match between the mediator’s qualifications and the specifics of the conflict, participants, and legal or cultural context.

Process: Typical phases include specifying the communication and resolution goals of the parties, searching and filtering potential mediators, evaluating candidates, outreach and intake, and formal engagement or appointment. In practice, the process may be conducted by the parties themselves, by legal counsel, or by the mediation platform coordinating the dispute.

Methods and criteria: Methods range from manual search of directories and referrals to automated matching on mediation platforms. Matching criteria commonly include area of expertise, jurisdiction and authority, language, availability, cost, neutrality, experience, and track record with similar disputes. Privacy and informed consent are central to handling candidate information.

Outcomes and critique: When well managed, mediatorsuch can shorten the time to appoint a mediator, improve the fit between mediator and dispute, and raise participant satisfaction. Potential drawbacks include bias in listings or matching algorithms, lack of transparency about how matches are made, and reliance on platform availability.

See also: mediation, conflict resolution, online dispute resolution, mediator directory.