Konsumentem

Konsumentem is a term used in Polish law to refer to a person who enters into a contract for the acquisition of goods or services for personal, family, or household use. The concept of konsumentem is central to Polish consumer protection laws, which aim to safeguard the rights of consumers and ensure fair business practices.

The Polish Consumer Protection Act (Ustawa o ochronie konsumentów) defines konsumentem as any individual who, for purposes that are not related to their commercial, craft, or professional activity, acquires goods or services. This definition includes both individuals and legal entities acting in a non-commercial capacity.

The rights of konsumentem are extensive and include the right to receive goods or services that meet the agreed quality standards, the right to be informed about the terms and conditions of the contract, and the right to withdraw from the contract in certain circumstances. Additionally, konsumentem has the right to seek redress from the court if their rights have been violated.

The Polish consumer protection system also includes mechanisms for resolving disputes, such as the Consumer Dispute Resolution Board (Rada Rozpatrywania Spraw Konsumenckich), which provides a cost-effective and efficient way for consumers to seek resolution of their disputes.

In summary, konsumentem is a legal term that protects the rights of individuals who acquire goods or services for personal use in Poland. The Polish Consumer Protection Act provides a comprehensive framework for consumer rights and dispute resolution, ensuring that konsumentem can enjoy a fair and safe shopping experience.