Kasir

Kasir is the term used in Indonesian and Malay to refer to a person who handles sales transactions and money in a retail or service setting. A kasir operates the cash register or point-of-sale (POS) system, scans or enters item prices, and processes payments by cash, card, or digital wallets. They issue receipts, bag goods, and provide correct change. They may also handle returns and refunds, and must balance the cash drawer at the end of a shift to ensure accurate recordkeeping.

Responsibilities often extend to customer service, answering questions, directing customers, and maintaining the working area neat and secure. In some environments, kasirs assist with inventory counting, upselling, pricing corrections, and basic loss-prevention practices.

Required skills include basic arithmetic, attention to detail, honesty and reliability, good communication, and proficiency with POS systems or computer-based cash registers. Training is usually on-the-job, but formal vocational courses in retail or hospitality may prepare entrants for more complex roles. Kasirs must follow security procedures to prevent theft and errors, including handling cash securely and reporting discrepancies promptly.

Kasir roles are common in supermarkets, convenience stores, restaurants, pharmacies, and other retail outlets. Advancement opportunities may lead to supervisory positions, cash office roles, or transition to other retail or hospitality jobs.