Asiakasystävällisemmäksi
Asiakasystävällisemmäksi is a Finnish word that translates to "more customer-friendly" or "more user-friendly" in English. It describes a process or a state of making services, products, or interactions more convenient, accessible, and pleasant for the customer. This concept is crucial in business and public services, as it directly impacts customer satisfaction, loyalty, and overall success.
Achieving a more customer-friendly approach involves various strategies. It can mean simplifying complex procedures, improving communication
The goal of becoming asiakasystävällisemmäksi is to reduce friction and frustration for the customer. This leads