tvåvägkommunikation

Tvåvägskommunikation, often translated as two-way communication, refers to a process where information flows in both directions between two or more parties. Unlike one-way communication, which is a monologue or broadcast from a single source to an audience, two-way communication involves an exchange. This exchange allows for feedback, questions, and clarification, fostering a more dynamic and interactive interaction.

The fundamental characteristic of two-way communication is the presence of a sender and a receiver who actively participate in the dialogue. The receiver can respond to the sender, and the sender can, in turn, process this feedback and adjust their message accordingly. This feedback loop is crucial for ensuring that the message is understood as intended and for building rapport or achieving shared understanding. Examples of two-way communication include conversations, interviews, customer service interactions, group discussions, and modern digital platforms like instant messaging and social media comments. The effectiveness of two-way communication is often higher because it allows for immediate adjustments and a deeper engagement between participants, leading to better problem-solving and relationship building.