servicedifferentiatie
Service differentiation refers to the process of distinguishing a company's services from those of its competitors to create a unique value proposition for customers. This strategy is crucial in competitive markets where businesses strive to attract and retain customers by offering superior or distinct services.
Service differentiation can be achieved through various means, such as superior customer service, unique service features,
Key elements of service differentiation include quality, reliability, responsiveness, and empathy. Quality refers to the level
Effective service differentiation requires a deep understanding of customer needs and preferences, as well as continuous