potilaanasiakkaan
Potilaanasiakkaan is a Finnish term that translates to "patient-client" or "client-patient." It refers to an individual who is receiving healthcare services and is also considered a consumer or client in that relationship. The concept emphasizes the dual nature of the healthcare interaction, acknowledging both the medical needs of the patient and their rights and expectations as a service recipient.
The term acknowledges that healthcare is a service industry and that patients, like any other clients, have
The "patient-client" concept encourages a more collaborative relationship between healthcare providers and those they serve. It