jótállást

Jótállás is a Hungarian legal term that translates to warranty or guarantee. It refers to a seller's or manufacturer's legal obligation to ensure that a product or service functions as expected and is free from defects for a specified period. If a defect arises within the warranty period, the seller or manufacturer is typically obligated to repair, replace, or refund the purchase price of the item.

The specific terms and duration of a jótállás are often stipulated by law, particularly for consumer goods, and may also be agreed upon in a contract. Consumer protection laws in Hungary set minimum warranty periods for various product categories. For example, new durable goods usually have a minimum one-year warranty. The seller is responsible for informing the buyer about the warranty conditions at the time of purchase.

To claim under a jótállás, the consumer usually needs to present proof of purchase, such as a receipt or invoice, and demonstrate that the defect is not due to misuse or accidental damage. The process typically involves contacting the seller or designated service center. The seller is expected to act promptly to resolve the issue. If the seller fails to fulfill their warranty obligations, the consumer may have legal recourse to enforce their rights. Jótállás aims to protect consumers and ensure their satisfaction with purchased goods and services.