curbsidepickup

Curbside pickup is a retail service that allows customers to order items online or by phone and collect them from a designated area outside the store, often near the curb. This method gained significant popularity as a convenient alternative to in-store shopping, particularly during periods of increased public health concerns and for individuals seeking to save time.

The process typically involves a customer placing an order through a retailer's website or app. Once the order is prepared and ready, the customer is notified and can then drive to the store. Upon arrival, the customer contacts the store, often via a phone call or through a mobile app, and provides identifying information such as their name, order number, and vehicle description. Store employees then bring the purchased items directly to the customer's vehicle, placing them in the trunk or back seat.

Curbside pickup offers several advantages. For customers, it provides a contactless or low-contact shopping experience, reduces the time spent inside a store, and offers a convenient way to receive goods without the need to find parking. For retailers, it can help manage foot traffic, increase sales by making purchasing easier, and serve as an efficient fulfillment method for online orders. Many businesses, from grocery stores and pharmacies to larger retailers, have adopted this service to enhance customer convenience and adapt to evolving shopping habits.