Rücksendebestätigung
Rücksendebestätigung, meaning "return confirmation" in English, is a document or notification that a seller provides to a customer to confirm that a returned item has been received. This confirmation serves as proof for the customer that their return process has been successfully initiated and acknowledged by the seller.
Typically, a Rücksendebestätigung is issued after the seller has physically received the returned goods and inspected
The purpose of a Rücksendebestätigung is to provide transparency and reassurance to the customer. It assures