Keqshërbimi
Keqshërbimi refers to the Albanian term for poor service or bad service. It describes situations where individuals receive substandard treatment or assistance from businesses, institutions, or service providers. This can encompass a wide range of negative experiences, including rudeness from staff, long waiting times, incorrect information, unfulfilled requests, or a general lack of professionalism. The concept of keqshërbimi is important in understanding customer satisfaction and expectations within the Albanian context.
Experiencing keqshërbimi can lead to frustration, disappointment, and a negative perception of the service provider. It