Häirekeskusega

Häirekeskus, often translated as the Rescue Centre or Emergency Centre, is the central dispatcher for emergency services in Estonia. Its primary function is to receive emergency calls from the public and to coordinate the dispatch of appropriate emergency response units, including police, fire and rescue services, ambulance services, and coast guard.

The organization operates through a network of regional centers, ensuring nationwide coverage. When an individual dials the universal emergency number 112, their call is directed to the nearest Häirekeskus dispatcher. The dispatcher assesses the situation, gathers essential information from the caller, and then dispatches the necessary rescue teams. They also provide guidance to the caller until professional help arrives.

Häirekeskus plays a crucial role in ensuring a swift and efficient response to all types of emergencies, from medical crises and fires to accidents and criminal activity. Their work is vital for public safety and for minimizing harm and damage in critical situations. The centers are staffed 24 hours a day, 7 days a week, by trained professionals who are equipped to handle a wide range of emergency scenarios.