ügyfélvélemények
ügyfélvélemények, which translates to "customer reviews" or "client feedback" in English, refers to the opinions and assessments shared by customers about a product, service, or company. These opinions can be expressed in various forms, including written testimonials, online reviews on platforms like Google, social media comments, or direct feedback provided through surveys or customer service interactions.
The collection and analysis of ügyfélvélemények are crucial for businesses seeking to understand customer satisfaction, identify
Businesses often actively solicit ügyfélvélemények through various channels. This can include post-purchase email surveys, in-app feedback