hätäkeskusjärjestelmää
The hätäkeskusjärjestelmä, or emergency services system, in Finland is a nationwide network responsible for receiving and handling emergency calls and dispatching the appropriate emergency services. Its primary function is to ensure that individuals in need of immediate assistance can reach police, rescue, and ambulance services efficiently. The system operates 24 hours a day, seven days a week.
When a person dials the universal emergency number 112 in Finland, their call is routed to one
Based on the assessment, the hätäkeskus dispatches the relevant emergency services. This involves coordinating with the