Hälytyskeskuksen

Hälytyskeskus, often translated as Emergency Response Centre or Alarm Centre, is a critical part of the public safety infrastructure in Finland. These centers are responsible for receiving emergency calls from the public and dispatching the appropriate emergency services, such as police, ambulance, and rescue services. The primary emergency number in Finland is 112, which connects callers to the hälytyskeskus.

When an individual dials 112, the call is routed to a hälytyskeskus operator. The operator assesses the situation based on the information provided by the caller and determines the nature and severity of the emergency. This assessment involves gathering details about the location, the type of incident, and any immediate dangers. Following the assessment, the operator dispatches the necessary emergency units to the scene.

Hälytyskeskukset operate 24 hours a day, seven days a week, ensuring that help is available at all times. The centers are staffed by trained professionals who handle a wide range of emergencies, from minor incidents to large-scale disasters. The efficiency and effectiveness of the hälytyskeskus are vital for saving lives and protecting property in Finland. The service is funded by the Finnish state.