intakegesprek

Intakegesprek, literally “intake interview,” is a term used in Dutch-speaking health care, mental health, and social services to describe the initial meeting with a client or patient. The intake is designed to identify needs, determine eligibility for services, and establish a basis for subsequent care or support, including setting expectations and building rapport.

During the intake, professionals collect essential information about the client’s background, current concerns, medical and psychosocial history, housing, finances, and social network. They also assess safety and risk issues, such as potential harm to self or others, and clarify the client’s goals and preferences for treatment or assistance.

The intake may combine semi-structured dialogue with standardized screening tools or questionnaires. It is typically conducted by clinicians, case managers, social workers, or trained intake staff in a confidential setting, and can take place in person or by remote communication. The process is designed to be client-centered and trauma-informed.

Outcomes of the intake include documentation in a case file, determination of service eligibility, and the development of an initial care plan or referral to appropriate providers. It also identifies immediate needs and informs scheduling, consent, and next steps.

Ethical and practical considerations include informed consent, data protection and privacy, language accessibility, and cultural sensitivity. When appropriate, interpreters or advocates are engaged to ensure accurate information gathering and respectful engagement.