bestelbevestiging

Bestelbevestiging is a document or electronic message issued by a seller to a buyer after an order has been placed. It confirms receipt of the order and outlines the key terms for fulfillment. In Dutch-speaking markets, the term is commonly used and may be referred to as bevestiging van bestelling or orderbevestiging as well.

A typical bestelbevestiging includes the following elements: an order number and reference details; seller and buyer identification; a list of ordered items with quantities, unit prices, and the total price; applicable taxes or VAT; delivery address and shipping method; estimated delivery date or lead times; payment terms and terms and conditions; and information on returns, cancellations, and contact details. The document may also note the jurisdiction or terms under which the sale is governed.

Timing and legal role: a bestelbevestiging is usually sent promptly after the order is submitted, often automatically by e-commerce platforms or seller portals. It serves as an acknowledgement and record of the order. The legal contract between buyer and seller is typically formed when the seller accepts the order or ships the goods, in accordance with the terms set out in the confirmation and the seller’s terms and conditions. A purchase order, by contrast, is a buyer-initiated instruction, while an invoice requests payment and a receipt confirms delivery or payment.

Usage and best practices: bestelbevestigingen are common in B2C and B2B transactions in the Netherlands and Belgium. Clarity and accuracy in item details, pricing, and delivery terms reduce misunderstandings and support customer service and dispute resolution.