StakeholderKommunikation

StakeholderKom, often stylized as StakeholderKom, is a framework and conceptual platform for organizing, visualizing, and operationalizing stakeholder engagement within organizations. It combines mapping, communication, and governance tools to align stakeholder input with decision-making processes.

Origin and concept: Grounded in stakeholder theory and contemporary governance practices, StakeholderKom proposes a flexible approach for identifying stakeholders, assessing their influence and interest, and planning targeted engagement. It is not tied to a single vendor and can be implemented as process guidelines or as software tools, depending on organizational needs.

Core components: Stakeholder mapping involves creating an inventory of actors and categorizing them by power, interest, influence, and relevance to a given decision. Engagement planning covers goals, messages, channels, and timing. Interaction tracking maintains logs, tasks, and commitments to ensure accountability. Feedback mechanisms such as surveys and input forms support transparency and iterative improvement. Reporting and governance provide dashboards, accountability structures, and audit trails. The framework is often discussed in relation to standards and reporting frameworks like ISO 26000 or GRI-compatible practices.

Use cases: StakeholderKom is used to guide product development, regulatory consultation, and public-private partnerships. It supports community relations, risk management, and corporate social responsibility program oversight by aligning stakeholder input with project milestones and policy outcomes.

Implementation considerations: Organizations should address data privacy and consent, governance of stakeholder information, and the risk of tokenism. Successful use requires inclusive practices, clear decision rights, and integration with existing project management or enterprise systems.

See also: Stakeholder theory, stakeholder engagement, corporate social responsibility.